We do accept returns on items that are unused and in their original condition.
If goods were damaged upon receipt, you must email us within 24 hours of delivery confirmation. Please email firstname.lastname@example.org with the subject line "DAMAGED ITEM" and include your Order Number. Damages due to shipping will be reviewed and we will work with you closely to resolve it in the most reasonable manner possible.
Refund PolicyOur Refund Policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
EXCHANGES (IF APPLICABLE)We only replace items that are damaged or defective. If you need to make an exchange please contact us at email@example.com.
LATE OR MISSING REFUNDSIf you haven’t received a refund yet, first check your bank account again. Refunds typically take around 3-7 business days to be processed back to your account. If more than 7 days has passed since you've received a refund confirmation email please contact us at firstname.lastname@example.org.
WE DO NOT OFFER REFUNDS ON ON:
- Items that appear used or not in their original condition
- Items that were purchased on sale
- Items that have passed the 30 day return deadline
- Gift Items
- Any intangible goods or services (online gift cards, downloadable material, membership services..ect)
FOR ALL SUPPORT RELATED INQUIRES YOU CAN ALWAYS REACH US AT THE FOLLOWING: